NexGen Digital
The Challenge
- •Struggling to book calls with US-based SMBs despite competitive pricing ($2,000–5,000/month)
- •Cold emails were generic — no connection to the prospect's actual business situation
- •No structured follow-up; deals died in the inbox after one touch
- •Sales team closing rate was low because calls weren't pre-qualified
What We Did
- •Audited 200 prospects manually before writing a single email — identified that most targets had 3.5-star or lower Google ratings, which became the personalized hook
- •Built a 6-touch sequence (email + LinkedIn) referencing each prospect's specific local SEO gap
- •Created a pre-call qualifier via a short intake form tied to the booking link — filtered out tire-kickers before they hit the calendar
- •Trained the sales team on a structured 15-minute discovery call framework tied to SMB pain points (foot traffic, reviews, local competition)
Results Achieved
Strategies Implemented
We'd been sending the same cold email to everyone for 18 months. Razes rebuilt the whole approach around what our prospects actually care about — their Google ratings, their local competitors. First qualified call came in week two.
